How To Explore

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The PA Community Centre has been specially designed and developed for people who work as a personal assistant (PA) for a direct payment employer.

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This site has been created and is hosted by Penderels Trust. Penderels Trust is a not-for-profit provider of direct payment support services. The team at Penderels Trust recognised that there was no specific resource centre for PAs and created one. You can find out more about Penderels Trust by visiting their website www.penderelstrust.org.uk

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This website is a collection of resources we feel are relevant and useful to PAs. Each resource has been checked that it is available, suitable and low cost or free. Some of the resources have been created by Penderels Trust but most of them are from other organisations. They are all publicly available but we have gathered them in one place so you don’t have to search for them.

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Being a PA: This area is for someone who is not currently working as a PA but thinking about the role or is new to the role. Resources include a ‘Frequently Asked Questions’ document about the PA role and videos showing PAs in action and how they have made a difference to the life of the person they work with.

PA Employment: This section covers information and guidance on employment law, rights that you have as a PA and where to get more support if you need it. This might be useful if you are already working as a PA and have an issue or question or if you are thinking of being a PA and want to understand more about how your employment will work.

Training: There is lots of available training for people working in care and sometimes it’s hard to know what is useful and relevant to you as a PA. We have tried and tested these training courses so we know they are appropriate to your role. Most of the courses we suggest are free or very low cost. Some are one-off sessions, a few are longer courses that may require more commitment but you can see what that is before you start. All courses are online/distance learning so can be accessed wherever you are.

Wellbeing: Sometimes being a PA can be a tough and demanding job. It is important that you look after your own physical and mental health and wellbeing. We have gathered some resources that we think might be useful from managing your money, to mental health resources for frontline workers to how to get a good night's sleep.

Local Room: These resources are for PAs in specific geographical areas (county or town) in England. You will need to register and sign in to visit this area. The resources will cover the different topics that may interest you as a PA e.g. training, events or news but will be specific to your local area. We will add to this list over time so please check if your area is not yet showing.

Networking & Chat: This page takes you to the link to your local Facebook PA group. It is only available in certain geographical areas. You will need to register and sign in to visit this page. You will need to have an account on Facebook to join the group.

Additional Resources: This is where you’ll find other resources we like and think you might find useful, both as a PA and personally.

Become a PA Champion: Penderels Trust is seeking a small number of PA Champions to help us create resources to support PAs and promote the unique role of the PA. This is a longer term volunteer role and will probably take about 4 hours per month of your time but this will vary and we can be flexible. This page gives more information and how to apply or find out more.

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You can get there in a number of different ways but the easiest way is to click on the coloured box on the home page. You can also use the menu along the top, the menu in the ‘hamburger’ icon (three lines on the top right of the site) or the listing at the bottom of the page.

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Simply click on the box in the area you are interested in and you will see a visual list of all resources in that area. If you only want to watch videos or visit a website, you can select the ‘Watch’, ‘Visit’ or ‘Read’ button so it only shows resources in that category. The page will default to ‘View All’ when you first open it.

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We have set out each resource page in the same way to make it easy for you to navigate the site. Our aim is that the information we give you is clear and straight forward so you don’t waste time searching for information.

Each page is laid out to include: What is this? This is a brief description of the resource. How long does it take? This gives you an idea of how long you need to access or use the resource. This is particularly useful for training courses where there is a time commitment. Cost? This is to give you a clear indication if there is any cost involved in using the resource.

Most items are free, a few are low cost. There is no charge from Penderels Trust in accessing any of the information. Instructions: This tells you how to access the resource. For most resources, it is a button to click to get to the website or to download a file. All websites open in a new tab so you don’t lose your place on the PA Community Centre. There is also an image of what the resource looks like e.g. the website home page so you know you’ve got to the right place when you click on the link.

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No. Anyone can access most areas of the site (there are two areas which are restricted to registered users – Local Room and Networking and Chat) but the content is aimed at people who work as a PA or think they might like to.

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You can access most areas of the site without registering or signing in. The ‘Local Room’ and ‘Networking and Chat’ areas are for specific geographic locations so these do have restricted access. If you are in the location where these services are active, you can register and sign in to use them.

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No, use of this site is free. Where there is a cost attached to the resources we have shown, it will say clearly in the information. The cost would only apply if you contacted the organisation offering the resource, there is no charge from Penderels Trust for anything on this site.

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If you click on the ‘Local Room’ icon, you will be taken to the registration screen. If you are in an area where this service is offered, you will be asked to select that area and create a username (usually your email address) and a password. Once you are registered and signed in, you will be able to access the Local Room for your area. If your area is not showing, we are sorry but we are not offering this service in your area. We hope to be adding new areas to the list in the future.

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If you click on the ‘Networking & Chat’ icon, you will be taken to the registration screen. If you are in an area where this service is offered, you will be asked to select that area and create a username (usually your email address) and a password.

Once you are registered and logged in, you will be able to access the Networking & Chat for your area. Click on the ‘Your local Facebook Group chat’ and it will take you to the Facebook group in your area. You may need to register on Facebook if you don’t already have an account. You will be asked to join the Facebook group once you are in Facebook. If your area is not showing, we are sorry but we are not offering this service in your area.

We hope to be adding new areas to the list in the future.

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You can simply request a new password via the signing in page. This is done automatically, we do not keep a record of passwords.

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PA vacancies are shown on the Penderels Trust website. You can click on the red button on the PA Community Centre home page called ‘PA Jobs’ and this will open the relevant page on the Penderels Trust website in a new tab.

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PA Finder registers and information can be found on the Penderels Trust website. You can click on the grey ‘PA Finder’ button on the home page of this website. This will open the relevant page of the Penderels Trust website in a new tab.

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Please go to our ‘Contact Us’ and email the team with your suggestion/feedback. We want this site to be as useful as possible and always welcome new ideas of resources to add. Alternatively you can email us directly at [email protected]

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We are always happy to add new and relevant items to the PA Community Centre. Please email us at [email protected] and let us know more about what you do. There is no charge to have your resource on our website.

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We work very hard to ensure all the resources we share are available and current. Very occasionally, an external company may change their resources without us being made aware. Please let us know if you experience any issues and we will remove or update the resource. Please use our ‘Contact us’ form or send an email to [email protected]

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You can send us your email address and we will add you to our mailing list. Please go to the bottom of the home page and add your email address in the box and click that you are happy to receive emails. We will regularly review resources so check back regularly to see what’s new.

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Yes, there is a search icon in the top menu. Simply click on this and type the words in the search bar and all relevant items will appear in a list.
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